How NEXUS handles inquiries.

Information you provide

When you submit the contact form, NEXUS collects the information you enter: your name, email address, organization, role or title, organization type, the challenge or opportunity you describe, the support you are exploring, and your preferred next step.

How inquiry information is used

NEXUS uses this information to understand your inquiry, respond to you, and prepare for a possible conversation about the support you are seeking.

Website and form providers

This website and its contact form are provided through Theo. Information submitted through the form is processed by Theo’s form service so NEXUS can receive and respond to inquiries.

Analytics and cookies

NEXUS uses Google Analytics to understand website traffic and how visitors use this website. Analytics may collect information such as pages visited, referral source, approximate location, browser and device information, and interaction data.

NEXUS uses this information to evaluate and improve the website. NEXUS does not use Analytics information to identify visitors personally and does not sell visitors’ personal information.

Google may process this information according to its own privacy policies. Google Analytics is used for website measurement and is not currently used for personalized advertising. You can learn more about how Google uses information from sites and apps that use its services and install the Google Analytics opt-out browser add-on if you prefer.

Retention

NEXUS retains inquiry information only as long as reasonably necessary to respond to requests, manage prospective or active client relationships, and meet applicable business or legal obligations. Information that is no longer needed is deleted or securely disposed of.

Your privacy requests

To request access to, correction of, or deletion of information you submitted through this website, use the contact form and identify your request as a privacy request.